Frequently Asked Questions
Here you’ll find the answers to the questions we’re often asked. If you can’t find the answers you need below, please contact us.
Most Popular Questions
A message will be sent out for when orders can be placed. This will always be a week before month end. This allows us time to gather all orders, process them and workout a delivery route so that you can receive your order of chicken by the end of that month
Our chickens are fed a free-range diet which does not contain any antibiotics, hormones or boosters or any kind. Our birds are not injected or brined. Our birds are not caged, they have a comfortable, spacious environment that includes a huge free-range camp for daily chicken activities. At night they sleep in warm, safe barns without more than the recommended space.
We make every effort to better the model of free-range poultry farming, we grow a portion of our own chicken food such as veggies, which is a more natural addition to a chickens diet. We keep our free-range camps green and attractive to our chickens which encourages them to stay outside during the day and live a more normal chicken life. We employ our sheep dogs as security guards for our chickens. These dogs are trained to chase away any predators and wild birds including hawks, who can swoop up a chicken when they are still young
Our chickens are grown in batches; each batch is ready close to month end. If you place your order before the cut-off, your chicken will arrive before the last day of that month. Delivery date and estimated time will be messaged to you in advance
Not at the moment but we are working on acquiring egg laying chickens, these are a different breed to our chickens
Currently we are supplying 7 premium butcheries and delis in cape town. We have a number of fine dining restaurants who put our chickens on their winter menu. Most of our business comes from individuals and families who want their monthly supply of free-range chicken to be delivered to their door
Our farm is situated in a little town called Hopefield, 130kms from cape town. The climate is warmer here, making it good for rearing chickens
Most payments are done via EFT. Once you have paid for your order, send the POP with your order number as a reference. We also accept COD and have a Yoco machine with us on delivery.
For month end orders, we currently charge R40 per household. More than one person can choose to collect their order from the same location, in which case you will save on delivery fee
We call this a special request order. Contact us directly if you are a business or require a weekly supply of chicken. In which case we make provisions to try and process your request. Business deliveries are subject to as much as R150 delivery fee depending on your area. Please note that we cannot always process a request if it is short notice. It is our chickens that decide when they are ready
Contact us directly if you need supply in bulk or would like to become a distributor
Delivery
We very rarely miss a delivery, so don’t panic if it’s a bit later than usual. If it’s very late, get in touch via Live Chat on our website or call us at the farm on +1 01837 871400 and we’ll find out what has happened.